1. Information We Collect
We collect personal and non-personal information to provide you with a smooth and personalized shopping experience:
Personal Information Provided by You:
Contact Details: Name, email address, phone number, and delivery/billing addresses.
Payment Information: Credit/debit card details, UPI IDs, or net banking information (processed securely through third-party payment gateways; we do not store full payment card details).
Account Information: Username, password, order history, and preferences when you register on our site.
Customer Support & Inquiries: Any details provided when contacting our support team or submitting inquiry forms.
Automatically Collected Information:
Technical Data: IP address, browser type, operating system, device details, and referring URLs.
Usage Data: Pages visited, time spent on pages, links clicked, and items added to your cart or wishlist.
Cookies & Tracking Technologies:
We use cookies, web beacons, and similar technologies to enhance user experience, remember cart items, analyze traffic, and offer personalized content or advertisements.
2. How We Use Your Information
We use the collected information for various business purposes, including to:
Process, fulfill, and deliver your orders and send order status updates.
Communicate with you regarding customer support, inquiries, or service updates.
Improve and optimize our website, product selections, and user experience.
Send promotional emails, special offers, and marketing communications (you can opt out at any time).
Prevent fraudulent transactions, monitor security, and enforce our terms and policies.
Comply with legal and regulatory obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data only with trusted third parties under the following circumstances:
Service Providers: Logistics and courier partners for order delivery, secure payment processing gateways, website hosting, analytics providers, and marketing platforms.
Legal Requirements: If required by law, court order, or government authority to protect our legal rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, customer information may be transferred as a business asset.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Third-Party Links
Our website may contain links to third-party websites or services (e.g., social media platforms, payment gateways). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
6. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
Access & Correction: You can request access to or update your personal account information directly on our website or by contacting us.
Opt-Out of Marketing: You can unsubscribe from marketing emails by clicking the "Unsubscribe" link in any promotional email.
Cookie Preferences: You can set your web browser to refuse or manage cookies, though some features of the site may not function properly without them.